Privacy Policy
1. Scope of Application
This policy applies to all information collected through our online store regarding the sale of storage sheds, outdoor sofa sets, outdoor table and chair sets, and outdoor chairs. Sandvibers (hereinafter referred to as "we") respects your privacy and is committed to protecting the personal data we collect. This policy governs the data collection, processing, and usage practices for all users visiting our online platform.
2. Information Collection Technical Means
We use Cookies and similar tracking technologies to track the activity on our online store and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device. We use these technical means to analyze traffic, remember your preferences, and ensure the website functions correctly to provide a seamless shopping experience.
3. Scope of Information Use and Sharing
We use the collected information solely to provide and maintain our service, notify you about changes, and provide customer support. Your information is shared only with necessary service entities required to fulfill your order, such as logistics and payment processors. We do not sell or trade your personal data. All sharing is limited to the minimum extent necessary to ensure you receive the products you purchased.
4. Data Storage and Cookies
By using our website, you acknowledge and authorize us to store data via Cookies as described. You have the right to be informed about how your data is stored. We retain your data only for as long as is necessary for the purposes set out in this policy. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, you may not be able to use some portions of our service.
5. User Rights
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Furthermore, you have the right to withdraw your consent for data processing at any time. If you wish to exercise these rights, please contact us using the details provided below. We will respond to your request in a timely manner according to applicable data protection standards.
6. Legal Basis for Data Processing
In accordance with the General Data Protection Regulation (GDPR), our processing of your information is based on the following:
Performance of a Contract: Processing is necessary to manage your orders and provide the services you have purchased.
Explicit Consent: Processing is based on your consent for newsletter subscriptions and marketing activities.
Compliance with Legal Obligations: Processing is necessary for tax, accounting, and regulatory purposes.
Legitimate Interests: Processing is necessary to improve user experience and prevent fraud.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use encrypted technologies to ensure that sensitive data is protected during transmission and storage.
8. Data Retention Period
We will retain your personal information only for as long as is necessary for the purposes set out in this policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
9. Updates to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Information
Address: 1115 8TH ST NE, WASHINGTON, DC 20002-3622, US
Phone: +1 (518) 755-6108
Email: support@sandvibers.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)