Payment Methods
Welcome to Sandvibers (hereinafter referred to as "we"). We are dedicated to providing high-quality storage sheds, outdoor sofa sets, outdoor table and chair sets, and outdoor chairs through our online store. To ensure a secure and seamless shopping experience, we have established the following payment policies in accordance with Australian consumer and privacy regulations.
Credit Card Payment Process
We currently accept major credit cards for all purchases, including Visa and MasterCard.
Process Start
When you are ready to purchase your chosen outdoor furniture or storage solutions, proceed to the checkout page. Select the credit card option and enter your cardholder name, card number, expiration date, and the security code (CVV). Please ensure all information matches your credit card statement to avoid processing delays.
Payment Confirmation
Once the transaction is authorized, you will receive an immediate on-screen notification followed by a formal order confirmation sent to your registered email address. This confirmation signifies that we have received your payment and are preparing your order for shipment.
Security and Data Protection
Credit Card Security
We prioritize the safety of your financial information. All credit card transactions are processed through secure, encrypted protocols. We do not store your full credit card details on our local servers; instead, data is handled using industry-standard encryption technology to prevent unauthorized access and ensure your sensitive information remains protected during transmission.
Our Privacy Policy
We respect your privacy and handle your personal data in strict accordance with Australian privacy principles. The information collected during the payment process is used solely for transaction verification, order fulfillment, and providing support. We implement robust technical measures to safeguard your data against loss, misuse, or unauthorized disclosure.
Dispute Resolution
Resolution Services
If you encounter any issues regarding a transaction or the quality of the products received, we encourage you to contact us directly. We are committed to addressing your concerns promptly and fairly, aiming for a mutually satisfactory resolution through direct communication.
Extra Help
Should a dispute remain unresolved after contacting our support team, you may seek assistance from relevant consumer protection bodies in Australia. We cooperate fully with such entities to ensure that consumer rights are upheld and that all issues are handled with transparency.
Communication and Support
Update Information
We reserve the right to update these payment terms to reflect changes in our processes or legal requirements. Any updates will be posted directly on this page. It is recommended that you review this section periodically to stay informed about how we handle payments.
Currency and Pricing
All prices listed on our online store are quoted in Australian Dollars (AUD). The total amount displayed at the checkout is the final price you will pay for the goods, including any applicable taxes. We ensure that pricing is transparent with no hidden fees added during the payment process.
Order Verification
To protect against fraudulent activity, we may occasionally conduct a routine verification of orders. If your payment is flagged for review, we may contact you to confirm specific details before finalizing the shipment. We reserve the right to cancel any order that does not pass our security verification process to ensure the safety of all parties involved.
Contact Information
If you have any questions regarding these payment methods, please reach out to us using the details below:
Address: 1115 8TH ST NE, WASHINGTON, DC 20002-3622, US
Phone: +1 (518) 755-6108
Email: support@sandvibers.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)